Coming back to the subject of companies need to be both smart and humble to open up to their customers. Dare to have an open discussion and let them have a chance to feedback. Now a big brand has joined the race – the ever so closed Wal-Mart. This is big for a such [...]
Entries Tagged as 'consumer feedback'
A Valuable Blog
March 4th, 2008 · 1 Comment · Blog, E-Commerce, Marketing, Online
Tags: Blog·Circuit City·consumer feedback·E-Commerce·Marketing·Robert Scoble·Wal-Mart
What listening can(should) do…
February 27th, 2008 · 2 Comments · E-Commerce, Marketing, Online, Social Media
Admiration to companies that listen to their customers/users and make the experience (web site, service, product) better based on this. It takes a smart and humble company… but all should. It is only logical, right? This is what the evolution of the web is… communication both ways. And then reaction to make the experience/service/product better. [...]
Tags: consumer feedback·Creuna·E-Commerce·Eddie Bauer·Marketing·Online·redesign·Stocholm Stad·web 2.0·websites
