Coming back to the subject of companies need to be both smart and humble to open up to their customers. Dare to have an open discussion and let them have a chance to feedback. Now a big brand has joined the race – the ever so closed Wal-Mart. This is big for a such [...]
Entries Tagged as 'consumer feedback'
A Valuable Blog
March 4th, 2008 · 1 Comment · Blog, E-Commerce, Marketing, Online
Tags: Blog·Circuit City·consumer feedback·E-Commerce·Marketing·Robert Scoble·Wal-Mart
What listening can(should) do…
February 27th, 2008 · 2 Comments · E-Commerce, Marketing, Online, Social Media
Admiration to companies that listen to their customers/users and make the experience (web site, service, product) better based on this. It takes a smart and humble company… but all should. It is only logical, right? This is what the evolution of the web is… communication both ways. And then reaction to make the [...]
Tags: consumer feedback·Creuna·E-Commerce·Eddie Bauer·Marketing·Online·redesign·Stocholm Stad·web 2.0·websites
